Refunds & Returns Policy
At The Inspired Spaces, we want your shopping experience to be as seamless as possible. That’s why we’ve made our returns and refunds process straightforward and hassle-free.
Returns & Refunds Policy
Return Eligibility:
We accept returns for both defective and non-defective items, depending on the brand:
- Bodyfriend: Products are non-returnable unless they arrive defective or damaged.
- Haven & Harmony, Chicago Brick, and LuxCraft: Returns are accepted for items that are new, unused, and in their original packaging.
Return Window:
For brands eligible for returns, you have 14 days from the date of delivery to request a return. Returns cannot be accepted after this period.
Return Method:
Returns must be sent by mail. A return label will be provided.
Exchanges:
We do not accept exchanges at this time.
Defective or Damaged Items
If your item arrives damaged or defective, please contact us within 24 hours of delivery.
We’ll provide a return label and instructions. Once we receive and inspect the item and confirm the issue, you’ll receive a full refund or a replacement.
Change of Mind Returns
If you're returning an item for personal reasons:
- Items must be new, unused, and in original packaging
- You’ll be responsible for the return shipping cost
- A 25% restocking fee will be deducted from your refund
Refund Process
Once we receive and inspect your return, we’ll notify you via email.
If approved, your refund will be processed within 7 business days to your original payment method.
Please allow additional time for your bank or payment provider to complete the transaction.
If you haven’t received your refund after 10 business days from our confirmation, contact us at support@theinspiredspaces.com.
If you have any further questions about our returns or refunds, don’t hesitate to reach out to our friendly Customer Support team at support@theinspiredspaces.com.