Shipping Policy

Last Updated: November 9, 2025

  1. Introduction
    At The Inspired Spaces ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, https://theinspiredspaces.com.

    Our products are shipped directly from our suppliers or manufacturers. As a result, packaging and shipping origin may vary depending on the item and its fulfillment location.

  2. Shipping Destinations
    Shipping Within the United States Only: We currently ship exclusively within the United States and cannot fulfill international orders.
    Future Expansion: We are continually working to expand our shipping destinations. Please check back regularly for updates.

  3. Shipping Costs
    Domestic Shipping (United States): Free shipping within the USA.
    No Hidden Fees: All shipping costs are displayed at checkout. There are no hidden fees.

  4. Order Processing Time
    Processing Time: Orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
    Order Cut-Off Time: Orders placed before 5:00 PM EST will begin processing the same day.
    Weekend and Holiday Orders: Orders placed on weekends or public holidays will be processed on the next business day.
    Holiday and Peak Season Notice: During holidays or high-demand seasons, processing and delivery times may be slightly delayed.

  5. Estimated Delivery Time
    Transit Time: 3–5 business days
    Total Delivery Time (Including Processing): 4–7 business days
    Notes: Delivery times are estimates and may vary due to factors beyond our control, such as weather, customs delays, or carrier issues.
    Tracking Updates: Tracking information may take up to 2–3 business days to appear after shipment.

  6. Shipping Methods and Carriers
    Some orders may be fulfilled by third-party suppliers or shipped from multiple warehouse locations depending on inventory availability. In some cases, your order may arrive in separate shipments if items are sourced from different suppliers.
    Reliable Carriers: We partner with reputable carriers to ensure your package arrives safely.
    Domestic Carriers: Most orders are delivered by third-party freight carriers using large trucks. Our team will reach out to schedule a curbside delivery appointment. Please ensure your phone number is accurate at checkout to avoid delays.
    Shipment Tracking: All orders include tracking information, provided via email once shipped.
    Insurance: Shipments are insured against loss or damage. Please contact us promptly if you encounter any issues.

  7. Order Tracking
    Tracking Information: After your order has been shipped, you will receive an email containing:

    • Tracking Number
    • Carrier Name
    • Link to Track Your Package

    How to Track Your Order: Visit https://theinspiredspaces.com/apps/track123 or your carrier's website and enter your tracking number to view delivery status.
    Assistance: If you need help tracking your order, please contact Customer Service.

  8. Delivery Issues

    8.1 Delayed or Lost Packages
    Delayed Delivery: If your package is delayed, contact us at support@theinspiredspaces.com or +1 848-222-2883.
    Lost Packages: If tracking shows delivery but you haven’t received it:

    • Verify the shipping address provided.
    • Check with neighbors or building management.
    • Contact us for further assistance.

    8.2 Damaged Packages
    Reporting Damage: If your package arrives damaged:

    Resolution: We will work with you to arrange a replacement or refund as appropriate.

  9. Missing Items
    Reporting Missing Items: If any items are missing from your order:

    • Contact us within 7 days of receiving your package.
    • Provide your order number and details of the missing item(s).

    Resolution: We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.

  10. Return and Refund Policy
    Returns: Returns are accepted within 14 days of delivery, provided the item is unused, undamaged, and in original packaging.
    Return Shipping Costs: Customers are responsible for return shipping unless the item is defective, damaged, or incorrect — in those cases, The Inspired Spaces covers return shipping and provides a prepaid label.
    Refunds: Refunds are issued to the original payment method within 7 business days after inspection.
    Restocking Fee: A 25% restocking fee applies to change-of-mind returns.

    For More Information: See our Return and Refund Policy for full details.

  11. Incorrect Address
    Address Accuracy: Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
    Returned Packages: If a package is returned to us due to an incorrect address:

    • We will contact you to arrange reshipment.
    • Additional shipping charges may apply.

  12. Contact Information
    If you have questions regarding your shipment, contact us:
    Email: support@theinspiredspaces.com
    Phone: +1 848-222-2883
    Address:
    The Inspired Spaces
    41 Cherry Street
    Lakewood, New Jersey 08701
    United States
    Available Monday to Friday, 9 AM–5 PM EST.

  13. Changes to This Shipping Policy
    We reserve the right to modify this Shipping Policy at any time. Updates take effect immediately upon posting on the website. Please review periodically for changes.

Thank you for shopping with The Inspired Spaces!
We appreciate your business and are committed to providing exceptional service.