Return & Refund Policy

Last Updated: November 9, 2025

1. Scope and Intent
This Return and Refund Policy applies to all purchases made through the The Inspired Spaces website located at https://theinspiredspaces.com ("Website").

2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:

  • Email: support@theinspiredspaces.com

  • Phone: +1 (848) 222-2883

  • Address: The Inspired Spaces, 41 Cherry Street, Lakewood, New Jersey 08701, United States

  • Hours: Monday to Friday, 9 AM to 5 PM EST

3. Customer Responsibility
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. For returns due to seller error or product issues, The Inspired Spaces will cover all return shipping costs and provide a prepaid label.

4. Return Eligibility
Customers in the United States may return eligible products within 14 days of delivery provided the item is unused, undamaged, and meets the conditions outlined below:

4.1 Conditions for Return

  • Unused and Undamaged: The item must be unused, undamaged, and in the same condition that you received it.

  • Original Packaging: The item must be in the original packaging, with all labels and tags attached.

  • Proof of Purchase: A receipt or proof of purchase is required.

5. Return Process

5.1 Initiating a Return
To initiate a return:

  • Contact Customer Service: Email us at support@theinspiredspaces.com or call +1 (848) 222-2883 within 14 days of receiving your order. Provide your order number and a detailed reason for the return.

  • Return Authorization: After reviewing your request, we will provide detailed return instructions and, if applicable, a Return Merchandise Authorization (RMA) number.

    • Prepaid shipping labels are only provided for defective, damaged, or incorrect items.
    • or all other returns, customers are responsible for return shipping costs and may choose their preferred trackable courier.

5.2 Preparing Your Return

  • Package the Item Safely: Securely pack the item in its original packaging. Ensure all accessories, manuals, and free gifts are included.

  • Include Documentation: Include the return authorization form and any necessary supporting documents or images.

  • Attach Shipping Label: Download and print the return shipping label provided in our email. Affix the label to the outside of the package.

5.3 Shipping the Return

  • Shipping Method: Use a trackable courier service.

  • Return Window: Ship the item within 7 days after receiving the return authorization.

5.4 Return Address:

The Inspired Spaces
41 Cherry Street
Lakewood, NJ 08701
United States

6. Return Shipping Costs
Customers are responsible for the cost of return shipping unless the item is defective, damaged, or incorrect. For such cases, The Inspired Spaces will cover the return shipping costs and provide a prepaid return label.

7. Specific Return and Refund Conditions

7.1 Returns Due to Change of Mind

  • Eligibility: Items must be unused, undamaged, and in original packaging. Return request must be made within 14 days of receipt.

  • Refund: A refund will be issued to the original payment method, minus a 25% restocking fee to cover inspection, repackaging, and payment processing costs.

7.2 Defective or Damaged Goods

  • Notification: Contact us within 48 hours of receiving the item.

  • Documentation: Provide photos or videos of the defect or damage.

  • Resolution: We will offer a replacement or a full refund, including return shipping costs.

7.3 Incorrect Product Received

  • Notification: Inform us immediately upon receipt.

  • Resolution: We will arrange for the incorrect item to be returned (at our expense) and ensure you receive the correct product.

7.4 Product Never Arrived

  • Notification: Contact us if your product does not arrive within the estimated delivery time.

  • Resolution: We will initiate an investigation with the carrier. If the product is confirmed lost, we will offer a full refund or send a replacement product.

7.5 Order Cancellation

  • Before Shipment: You can cancel your order for a full refund if it has not yet been shipped.

  • After Shipment: If the order has already been shipped, please follow the return procedure after receiving the product.

8. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:

  • Custom or Personalized Products: Items made to your specifications or clearly personalized.

  • Perishable Goods: Such as food, flowers, newspapers, or magazines.

  • Intimate or Sanitary Goods: Including underwear, swimwear, and personal care items, unless unopened and unused.

  • Gift Cards and Downloadable Software Products.

9. Refunds

9.1 Refund Conditions

Refunds are issued after we receive and inspect the returned item. We will notify you via email regarding the approval or rejection of your refund. Items must meet the return eligibility criteria outlined in Section 4.

9.2 Refund Processing

  • Refunds will be processed within 7 business days after receiving and inspecting the returned item.
  • Refunds are issued only to the original payment method used at checkout.
  • Processing times may vary depending on your payment provider or financial institution.
  • Please note it may take up to 7 additional business days for the refund to appear in your account, depending on your bank or credit card issuer.

9.3 Partial Refunds
Partial refunds may be granted in certain situations, including but not limited to:

  • Condition Issues: Items not in original condition, damaged, or missing parts for reasons not due to our error.

  • Late Returns: Items returned more than 14 days after delivery.

9.4 Change-of-Mind Returns
For returns due to change of mind, a 25% restocking fee will be deducted from the refund amount. This restocking fee helps cover inspection, repackaging, and payment processing costs.

10. Exchanges

We do not offer product exchanges. If you would like a different item, please return your purchase for a refund and place a new order.

11. Timelines

  • Return Window: Returns must be reported and shipped within 14 days of receiving the product.

  • Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days.

  • Refund Period: It may take up to 7 days for the refund to appear in your account after approval, depending on your bank or credit card issuer.

12. Legal Rights
This Return and Refund Policy is governed by U.S. consumer protection laws and does not affect any rights you may have under applicable state or federal law.

13. Questions and Support
For more information, please:

Note: By making a purchase on our Website, you agree to this Return and Refund Policy.

The Inspired Spaces
support@theinspiredspaces.com
+1 (848) 222-2883
41 Cherry Street, Lakewood, New Jersey 08701, United States


This policy applies only to purchases made directly from The Inspired Spaces official website.